Medical Product Policy
Effective Date: June 30, 2026
At Sleep Apnea Care, we are committed to supplying genuine, high-quality medical products that support better sleep and respiratory health. This Medical Product Policy explains the terms and conditions related to the purchase and use of medical devices and accessories available through our website.
1. Genuine Medical Products
All medical products supplied by Sleep Apnea Care are sourced from trusted manufacturers and authorized distributors whenever possible. We strive to ensure that every product meets applicable quality standards.
2. Professional Guidance
Products such as CPAP machines, BiPAP machines, masks, humidifiers, and related accessories should be used according to the manufacturer’s instructions and the recommendations of a qualified healthcare professional.
Customers are encouraged to consult a physician or sleep specialist before purchasing or using medical equipment.
3. Product Availability
Product availability may change without prior notice. If an item becomes unavailable after an order is placed, we will contact you to discuss suitable alternatives or provide a refund if applicable.
4. Product Information
We make every effort to provide accurate product descriptions, specifications, images, and pricing. However, manufacturers may update product features or packaging without prior notice.
Minor differences between product images and the actual product may occur.
5. Warranty
Warranty coverage is subject to the manufacturer’s warranty policy.
Customers should retain the original purchase invoice and warranty documentation for any future warranty claims.
Warranty does not cover:
Normal wear and tear
Improper installation or misuse
Physical damage caused by accidents
Unauthorized repairs or modifications
Damage caused by improper storage or handling
6. Product Safety
Medical products should always be used as instructed.
Customers should immediately stop using any product that appears defective or causes unexpected issues and contact Sleep Apnea Care for assistance.
7. Cleaning & Maintenance
Regular cleaning and maintenance are essential for proper performance and hygiene.
Customers should follow the cleaning and maintenance guidelines provided by the manufacturer.
8. Pricing
All prices displayed on our website are subject to change without prior notice. Promotional offers, discounts, and special pricing may be available for limited periods only.
9. Limitation of Liability
Sleep Apnea Care is not responsible for any injury, loss, or damage resulting from:
Improper use of medical products
Failure to follow medical advice
Unauthorized modifications
Use of products contrary to manufacturer instructions
10. Contact Us
If you have questions regarding any medical product or need assistance selecting the appropriate equipment, please contact us.
Sleep Apnea Care
đ Phone: +880 1825-146014
đŦ WhatsApp: +880 1825-146014
đ§ Email: breathecarebd@gmail.com
đ Website: https://www.sleepapneacenterbd.com/
We are committed to providing safe, reliable, and high-quality medical products to help improve your sleep, breathing, and overall well-being.
